Shipping + Returns

Shipping

All items are shipped through USPS Priority Mail. Please allow 48 hours for your order to be packed, and once shipped, an additional 7-10 business days for your order to arrive, depending upon your location.

All items are packed with extreme care, thus, we are NOT responsible for items being lost in shipment, stolen or for items delivered via tracking that cannot be found by the recipient. We are not responsible for damaged/tampered packages or items. Once the item has left our facility, it is in the hands of USPS and all following action will need to be taken up with local post/USPS facilities.

International Shipping Rate Details

International shipping is offered at a starting flat rate of $30 USD on packages weighing up to 8 lbs. Flat rate pricing for packages exceeding the starting flat rate price will be automatically adjusted at check out.


Returns, Refunds & Exchanges

Victoria Concept Store does NOT accept Returns and we do NOT offer Refunds or Exchanges. All items purchased from this website are FINAL SALE. Measurements, quality, quantity, materials and photos are listed in descriptions of every item to ensure the item is being represented fully.


Disclaimer

Crystals and herbs should not replace medication or professional/medical treatment for any illness or condition unless specified by your healthcare/holistic health professional. The information provided within this website is offered as a suggestion and not medical advice. Thus, the treatments and products on this site should not be used to diagnose, treat, cure or prevent diseases.